HERE'S THE PROCESS...
ONE // FIND YOUR CHARM
The items in your proposal will be reserved for you free of charge for 7 days after you receive your proposal. After the 7 days, a signed contract and a 50% nonrefundable deposit on the rental total is needed to reserve your items and secure your date, or the reservation will expire. The remaining balance is due 14 days prior to your event date.
We recommend reserving our pieces as soon as possible, as quantities are limited for one-of-a-kind vintage items. The rental period is for 24 hours.
We are always adding to our inventory, so if there is a specific item you do not see, contact us and we will do our best to track it down. If it is an item we are interested in adding to our inventory, there is no charge for your custom search (other than the regular rental fee).
TWO // DELIVER THE CHARM
We are located in Lebanon, Ohio, BETWEEN CINCINNATI AND DAYTON. We deliver within a 40-mile radius of our location. We are always willing to consider deliveries outside of that radius on a case by case basis.
A minimum rental order amount applies for deliveries more than 40 miles outside of area code 45036.
The delivery charge is based on distance, event details, and type and size of the order, THIS includes basic setup and retrieval of items. WilL-call/Pick up is determined on a case by case basis.
THREE // THE CHARMING DETAILS
WE WILL REACH OUT TO YOU TO FINALIZE THE DETAILS. You are welcome to make changes to your order for up to 14 days prior to your event.
You may add or reduce items as long as the total fee does not decrease by more than 20% of your total rental fees. Remember that ANY additions TO YOUR ORDER are subject to availability.
ONE MORE STEP...
FOUR // SOME LEGAL STUFF
The client is responsible for the replacement or repair costs of items damaged or lost during the rental period.
We understand that accidents happen and will make every effort to repair or clean an item before charging a damage/replacement fee.
Our vintage china must never be placed in the dishwasher or heated. We hand wash all of our china. Cleaning is included in our rental rate. For return, please gently scrape/rinse china free of food debris and place back into original containers.
OH, HOW CHARMING YOUR EVENT LOOKS!
LASTLY, CONGRATULATIONS ON A MEMORABLE EVENT! WE STRIVE TO MAKE SURE EVERY DETAIL IS EXECUTED JUST HOW YOU IMAGINED.
IF YOU HAVE ANY QUESTIONS OR CONCERNS, PLEASE REACH OUT TO US AT COLLECTIVECHARMRENTALS@GMAIL.COM. WE WILL BE MORE THAN HAPPY TO ASSIST YOU.
ANY PHOTOS LOOKING CHARMING AS EVER? TAG US ON INSTAGRAM @COLLECTIVECHARMRENTALS - WE CAN'T WAIT TO SEE!